Contact Management Features

  • Create unlimited Groups and organize Contacts under Groups
  • Capture over 50 types of fields (First Name, Last Name etc) for every Contact
  • Copy/Move Contacts between Groups
  • Import from CSV files and Export Contacts to Excel/CSV
  • Setup Auto Campaigns for Anniversaries and Birthdays
  • View address locations using Google Maps
  • Mark a Contact as Inactive (rather than deleting a Contact)
  • Use any of the fields captured for personalization in Email/SMS Campaigns
  • Bulk update field data for selected Contacts
  • Send an Email campaign for testing purposes to the selected contact
  • Compose and send an SMS message on the fly (needs SMS Gateway)
  • Map the 5 Miscellaneous fields to names of your choice

Email Campaign Management Features

  • Create Plain Text or HTML Messages
  • Support for Unicode Message Subjects
  • A/B Split Subject Testing
  • Apply multiple filters to target a Campaign precisely
  • Domain Exclusion list
  • International Character Set Support (includes Arabic)
  • Personalize your Campaign (66 variables supported)
  • Preview a Campaign with or without live data
  • Enable email throttling (pause for 'x' minutes after sending 'y' emails)
  • Powerful tracking reports (using BitFaster Results)
  • Schedule your Campaigns
  • Launch multiple Email Campaigns simultaneously
  • Track your latest Email Campaign using BitFaster Live in real time
  • Track Email bounces (Soft and Hard) and take the necessary action
  • Send Attachments
  • Support for 1 Dynamic Attachment (e.g: for sending monthly Statements)
  • Host or Embed images in your Campaign
  • Personalize the Subject (8 System Variables supported)
  • Use multiple SMTP Servers to send the messages (for load balancing)
  • Automate Unsubscribe requests

BitFaster Alerts and Flow Features

  • Configure and Schedule Email/SMS Alerts
  • Data Transformation
  • Run a Query on the fly to verify data
  • Use Flow to execute Pre and Post Alert steps
  • Personalize Messages using Database Fields
  • Automatically track Email Alerts and Bounces
  • Run Post Alert Actions (for each record)
  • Flow supports both Windows programs and SQL commands